Streamlining Venue Operations for Success: Enhancing Efficiency and Communication

Jun 8, 2023Blog, Supplier Spotlight

Are you a venue manager looking to optimize your control centre and events for seamless operations? The key to success lies in proactive venue management. In this blog post, we will explore the shared challenges faced in running your operations effectively, discuss solutions to tackle these hurdles, and introduce a leading enterprise solution that can revolutionize your operations.


Common Challenges and Problems Running a control center and managing events come with their fair share of obstacles:

  • Overreliance on paper-based systems and scattered documents, resulting in difficulties in organizing and retrieving critical data.
  • Communication challenges due to reliance on calls, radios, texts, and emails.
  • Different teams with their own processes, often leading to disjointed workflows.
  • Casual workforces with inconsistent knowledge, necessitating clear guidelines.
  • Ensuring timely and accurate information capture to make informed decisions.

Tackling Operational Challenges to address these challenges, forward-thinking organizations have implemented the following solutions:

  • Incident Management and clear job management that supports and simplifies situational awareness and decision making across broad and different teams.
  • Automating event management summary reporting to document critical information.
  • Setting up protocols through a comprehensive incident management system to help build common procedures for venue staff to deal with real life occurrences.
  • Implementing an integrated system across incident management, guest request tracking, event task management, lost property management, and improving communication for guests’ peace of mind.

To truly optimize your venue operations, it is crucial to have enterprise technology to help your operations become more proactive. 24/7 Software offers:

  • A purpose-built platform developed over 17 years of development for the venue management industry.
  • Integrated modules including Incident Management, Live Mapping, Facilities Management, Guest Requests, Lost and Found, Security Guard Tours, and Real-Time messaging for both guests and staff (including our new WhatsApp integration).
  • Easy to use mobile applications that empower you to manage operations on the go, ensuring real-time responsiveness.
  • Advanced Analytics for safety and security, risk assessment and sustainability tracking. These can be used at the venue level and offer precincts or large management groups the ability to benchmark all your venues in one dashboard.


Efficient control centers and events demand proactive venue operations. 24/7 Software offers a comprehensive solution for venue managers. Explore our website for more information and educational resources. Elevate your venue operations with 24/7 Software! For personalized assistance, contact

Read more about the ‘Congress Breakout Session‘ Evolving Venue Operation for Success: A People-First, Tech Enable Approach“.

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