The VMA Professional Development Workshops are designed for operational/ frontline staff and aspiring managers. These face-to-face half-day workshops will enhance their skill set and allow them to take the next step in their career.
Now more than ever, is the time to invest in your team. Keep your young professionals engaged and eager to progress within the venue management industry.
To continue to support the industry, the VMA has discounted the Member price of the Workshops by 50% – NOW ONLY $125pp!
COST
VMA Member: 50% off – NOW $125 per person Non-members: $300 per person
VMA Members Multi Tickets – Buy 4 tickets and get 1 free: $500
50% VMA MEMBER DISCOUNT, NOW ONLY $125pp
SYDNEY - Wednesday, 13 July 2022 @ SMC Conference and Function Centre (Afternoon Workshop)
This half day professional development program will feature key sessions on behavioural awareness, customer service, communication and a keynote address from Tim Worton CVE on leadership. Click on Register Now for the full details and program.
| 1200 | Lunch/Registration | |
| 1250 | Welcome | |
| 1300 | Keynote Address – Leading the Way | Tim Worton CVE, Group Director – Arenas, ASM Global (Asia Pacific) |
| 1400 | Behaviour Detection | Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd |
| 1500 | Afternoon Tea | |
| 1530 | Customer Service and Communication | Gail Symons, Human Resource Executive at Evolving Organisations and Jenny Muldoon, Head of Visitor Services, Sydney Opera House |
| 1630 | Wrap up | |
| 1645 | Conclude |
The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.
MELBOURNE - Thursday, 21 July CENTREPIECE @ Melbourne Park (Afternoon Workshop)
This half day professional development program will feature key sessions on behavioural awareness, working with change in operational teams and a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.
| 1200 | Lunch/Registration | |
| 1250 | Welcome | |
| 1300 | Behaviour Detection | Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd |
| 1400 | Working with Change | Matt Howe AVM MAICD (Facilitator), Donna Price, General Manager, People and Culture, Carlton Football Club and Danielle Bleazby, Director of Venues, Melbourne & Olympic Parks |
| 1500 | Afternoon Tea | |
| 1530 | Keynote Address – Leadership | Andrew Travis AVM, Chief Operating Officer, Melbourne & Olympic Parks |
| 1630 | Wrap up | |
| 1645 | Conclude |
The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.
PERTH - Wednesday, 11 May 2022 @ Optus Stadium (Afternoon Workshop)
This half day professional development program will feature key sessions on behavioural awareness, leadership, customer service including a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.
| 1200 | Lunch/Registration | |
| 1250 | Welcome | |
| 1300 | Behaviour Detection | Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd |
| 1400 | Keynote Address – Leadership and Customer Service | Mike McKenna, CEO Optus Stadium – VenuesLive and Olivia Birkett AVM (Facilitator), Head of Operations, Tennis West |
| 1500 | Afternoon Tea | |
| 1530 | Business Relationships | Brendan Ellmer CVE, General Manager, WA Venues & Events Pty Ltd (Perth Concert Hall) |
| 1630 | Wrap up | |
| 1645 | Conclude |
The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.
BRISBANE - Thursday, 19 May 2022 @ Queensland Sports & Athletic Centre (Afternoon Workshop)
This half day professional development program will feature key sessions on behavioural awareness, customer service and a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.
| 1200 | Lunch/Registration | |
| 1250 | Welcome | |
| 1300 | Behaviour Detection | Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd |
| 1400 | Creating a Service Culture | Anthony Duffy AVM, Managing Director, ViPeople |
| 1500 | Afternoon Tea | |
| 1530 | Keynote Address – Leadership | Alan Graham, General Manager, Suncorp Stadium and Mark Zundans CVE, (Facilitator) General Manager, The Gabba |
| 1630 | Wrap up | |
| 1645 | Conclude | |
| 1700 | Site Tour |
The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.