PROFESSIONAL DEVELOPMENT WORKSHOPS

HOSTED BY THE VENUE MANAGEMENT ASSOCIATION

The VMA Professional Development Workshops are designed for operational/ frontline staff and aspiring managers. These face-to-face half-day workshops will enhance their skill set and allow them to take the next step in their career.

Now more than ever, is the time to invest in your team. Keep your young professionals engaged and eager to progress within the venue management industry.

RETURNING IN 2023 ACROSS ALL CAPITAL CITIES

 

MELBOURNE - Thursday, 21 July CENTREPIECE @ Melbourne Park (Afternoon Workshop)

This half day professional development program will feature key sessions on behavioural awareness, working with change in operational teams and a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.

1200 Lunch/Registration  
1250 Welcome  
1300 Behaviour Detection Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd
1400 Working with Change Matt Howe AVM MAICD (Facilitator), Donna Price, General Manager, People and Culture, Carlton Football Club and Danielle Bleazby, Director of Venues, Melbourne & Olympic Parks
1500 Afternoon Tea  
1530 Keynote Address – Leadership Andrew Travis AVM, Chief Operating Officer, Melbourne & Olympic Parks 
1630 Wrap up  
1645 Conclude  

The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.

PERTH - Wednesday, 11 May 2022 @ Optus Stadium (Afternoon Workshop)

This half day professional development program will feature key sessions on behavioural awareness, leadership, customer service including a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.

1200 Lunch/Registration  
1250 Welcome  
1300 Behaviour Detection Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd
1400 Keynote Address – Leadership and Customer Service Mike McKenna, CEO Optus Stadium – VenuesLive and Olivia Birkett AVM (Facilitator), Head of Operations, Tennis West
1500 Afternoon Tea  
1530 Business Relationships Brendan Ellmer CVE, General Manager, WA Venues & Events Pty Ltd (Perth Concert Hall)
1630 Wrap up  
1645 Conclude  

 

 

The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.

BRISBANE - Thursday, 19 May 2022 @ Queensland Sports & Athletic Centre (Afternoon Workshop)

This half day professional development program will feature key sessions on behavioural awareness, customer service and a keynote session with industry leaders who will pass along valuable knowledge to our delegates. Click on Register Now for the full details and program.

1200 Lunch/Registration  
1250 Welcome  
1300 Behaviour Detection Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd
1400 Creating a Service Culture Anthony Duffy AVM, Managing Director, ViPeople
1500 Afternoon Tea  
1530 Keynote Address – Leadership Alan Graham, General Manager, Suncorp Stadium and Mark Zundans CVE, (Facilitator) General Manager, The Gabba
1630 Wrap up  
1645 Conclude  
1700 Site Tour  

 

The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.

SYDNEY - Wednesday, 13 July 2022 @ SMC Conference and Function Centre (Afternoon Workshop)

This half day professional development program will feature key sessions on behavioural awareness, customer service, communication and a keynote address from Tim Worton CVE on leadership. Click on Register Now for the full details and program.

 

1200 Lunch/Registration  
1250 Welcome  
1300 Keynote Address – Leading the Way Tim Worton CVE, Group Director – Arenas, ASM Global (Asia Pacific)
1400 Behaviour Detection Leanne Walsh, Director, Baseline Behaviour and Consultancy Pty Ltd
1500 Afternoon Tea  
1530 Customer Service and Communication Gail Symons, Human Resource Executive at Evolving Organisations and Jenny Muldoon, Head of Visitor Services, Sydney Opera House
1630 Wrap up  
1645 Conclude  

 

The VMA is committed to attendees’ well being and delivering COVID safe events. All event attendees must adhere to the venue’s COVID plan, condition of entry and current government mandates.

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