The IAVM’s Venue Professional magazine’s January/February issue is now available for VMA members to access online.
Under the VMA / IAVM affiliation agreement all VMA members automatically receive reciprocal membership of the IAVM and access to the new digital format of their hugely popular industry publication.
in this edition:
We visit with Rebecca “Becc” Barry in Australia who shares what ASM Global (Asia and Pacific) has in store for the year and how the company has built a “one-size-fits-one” culture that values each and every employee. We know you will enjoy this cover feature to hear the story of one of the best and brightest in the venue management world.
We don’t stop there. We cover some “meat and potato” and tried-and-true features with a fresh and updated look at crowd management in a post-pandemic setting. (Note: “post-pandemic” is relative and fluid, as we all know as the newest variant of the virus is again causing all kinds of uncertainty in the world.)
We also have a feature look at customer service training. That, too, takes on a different approach as guests come back to our venues and want to know that they are being safely protected.
Looking to have a greater digital signage presence inside and outside your venue? Find out how one venue is successfully tapping into the experience and what you can learn.
Our Linda Deckard also has a special interview with Matt McClain, a 30|UNDER|30 honoree in 2016. Where is Matt five years later? You’ll need to read to find out!