In the world of event and venue management, ensuring the safety and security of attendees is paramount. To shed light on this critical aspect, we had the privilege of interviewing an industry expert and one of the Institute of Venue Safety and Security Instructors: Darren Horne.
In his answers, Darren takes us through his journey into the field, his approach to educating employees on security awareness, the concept of duty of care, key components of Safety Management Systems, and the potential impact of the Inaugural Institute of Venue Safety & Security (IVSS) program on future venue management professionals.
1.How did you become involved in your field of expertise?
I worked in law enforcement for over a decade which gave me an opportunity to work on several major events where I developed a keen interest in events and public safety. I’ve been able to expand on this and develop an expertise in security and safety working at MCEC delivering over 1500 events annually attracting over 3 million visitors.
2.How do you currently engage and educate employees on security awareness at your venue?
Our team are always looking for new ways to educate and increase awareness in the security and safety space. Utilising technology to improve incident reporting and investigations, delivering training sessions, workshops and simulations has increased engagement. Security and safety awareness campaigns, online training modules and emergency management training helps our team drive a positive safety culture.
3.How do you define “duty of care” in the context of teaching the subject at IVSS, and what does it mean to you personally?
Great question! In relation to venues and event management a duty of care refers to the legal obligation of event organisers, venue operators, and staff to take reasonable measures to ensure the safety, well-being, and protection patrons attending or involved in events. This involves providing a safe environment, managing risks, and taking necessary precautions to prevent harm or injury to participants, staff, contractors, and the public. In this session of the course we will look at case law and gain understanding in relation to venue and event duty of care obligations.
Personally “duty of care” holds great significance in my role. It reminds me on a daily basis to take reasonable steps to prevent harm, provide guidance and support and address any risks in my workplace.
4.What are the key components of Safety Management Systems that you will focus on in your teaching at IVSS? – or you can pin point just one key point here
Safety management systems can be such a useful tool in systematically identifying gaps in event and venue safety. The key components we will focus on in our VMA IVSS session are;
- Hazard identification and risk assessments
- Risk mitigation and control measures
- Emergency preparedness and response
- Communication and training
- Incident reporting and investigation
We will again look at case studies from venue and event safety incidents and complete some group work to put this sometimes complex topic into practice.
5.What does it mean to you to be part of the inaugural IVSS program?
It’s actually a real honour to have been involved in the inception, design and delivery of this program. Security and safety is such an important part of venue and event management and the lecturers delivering this program are world class.
6.What do you envision the impact of IVSS on the future generation of students will be in the venue management industry?
This program is an investment in education and participants will gain some incredible insights into identifying risk and mitigating risk. Students attending this course will make the industry better by understanding security and safety in more depth.
In the fast-paced world of event and venue management, the safety and security of attendees remain of utmost importance. Our interview with Darren Horne, an industry expert and Instructor at the Institute of Venue Safety and Security (IVSS), has shed light on the critical aspects of ensuring a safe environment for all.
Together, let us uphold the highest standards of safety, safeguarding of all those who attend and participate in events. By working collaboratively, we can create a safer, more secure environment that ensures memorable and enjoyable experiences for everyone involved. Safety is a collective responsibility, and by taking action today, we can build a stronger, more resilient industry for tomorrow.
Learn more about the IVSS Program