BACK TO BUSINESS SUPPLIER – Vivaticket
Vivaticket are global suppliers of ticketing solutions for venues, covering arts, culture, leisure, attractions, sports and more.
Your ticketing department has likely been on a rollercoaster the last couple of years cancelling, and rescheduling shows; refunding and moving customers to accommodate government changes. We know because we’ve been there supporting them. Ticketing is an integral part of revenue creation, customer experience and event day operation for venues; and we make sure you’re ready.
Vivaticket supports our customers using best practices, learned through shared experience, and continually developing functionality to your ever-changing needs. Tools that may help as you reopen include:
- Contactless Ticketing – A simple way to reduce contact is by moving away from physical tickets.
- Check in and Vaccine Status – With a simple website change, ask the customer to confirm vaccination status or direct them to your States check in app.
- Reporting – Traditionally focused on sales and access control, a host of new reports have been developed to help calculate figures relating to cancellations, refunds, rescheduling, and forecasting.
- Analytics – Many businesses don’t realise that with Office 365, they also have a commanding analytics tool in Power BI. Vivaticket provides a direct integration to allow you to easily combine your ticketing sales with your other data.
- Buy now, pay later – The desire to spread costs is stronger than ever with your audience. Vivaticket has long given the ability for instalment payments in its systems, but it also integrates with PayPal allowing customers to ‘Pay in 4’.