VMA Venue Management Association

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EVENT / OPERATIONS MANAGER creating WORLD CLASS SPORT AND ENTERTAINMENT CUSTOMER EXPERIENCES at HISENSE ARENA

16th Dec 2014

Yes. You read correctly! This role is one in a million – an Event Manager with a difference.

First and foremost this role is about building customer engagement, driving loyalty and crafting experiences that create memorable and meaningful outcomes.

Following a close second is the seamless planning and delivery of events within an arena, major stadium, mixed entertainment or sports environment.

Each of these elements paired together make for one exciting opportunity!

Based at Hisense Arena, our Event Manager focuses on continuously improving the experiences our clients and their guests have in our Venues. Importantly for our clients, achieving positive commercial returns is high on their list of drivers of satisfaction. As a successful customer focused leader, you will use data, analysis and feedback and gain a deep understanding of our clients and guests for the purpose of influencing decision making and improving the service delivered by us and our business partners.

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Floor Manager - Sydney Showground

25th Nov 2014

Location:

Sydney NSW, Sydney Olympic Park, 2127

Job Description:

The Royal Agricultural Society of NSW (RAS) is one of the largest venue and event management organisations in Australia.  The Sydney Showground site is operated by the RAS with such iconic events as the Sydney Royal Easter Show (SRES), major music festivals and V8 Supercars along with another 400 events and exhibitions staged annually. Sydney Showground is also the home to the Greater Western Sydney Giants AFL team and will host the Sydney thunder for T20 cricket in January 2015.

Due to the rapid growth in Sydney Showground, we are currently seeking an enthusiastic, motivated and experienced Floor Manager.

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Front of House Services Manager - Positively Wellington Venues, NZ

17th Nov 2014

We are seeking a senior customer service professional to fill this newly established role and lead and manage our front of house team across all 6 of our venues.  This role is essential in helping develop and implement exceptionally high quality standards to reflect our client and their customers' expectations including a strong focus on training.  This role will also play an important role in a team focused on embedding a  positive health and safety culture.  This busy, hands on, role will have a huge amount of variety.  For example, in one day you could be standing in as Venue Supervisor looking after a product launch event on the stunning St James Stage while the next day you could be developing training material around the PWV style of service for our team of fabulous Ushers.

To be successful in this role, you will:

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Food and Beverage Manager - The Trusts Arena Auckland

14th Nov 2014

The Trusts Arena is Aucklands busiest indoor Arena. Hosting over 750,000 visitors each
year it is a facility owned by the community for the benefit of our community. Each year we
deliver over 150 event days right alongside our 1,100 functions and thousands of hours of
community sport and recreation indoors and out.

The Northern Mystics, Waitakere Rugby, Super8, Duco Events, Waitakere Athletics,
Waitakere United Football, Oceania Football, Waitakere basketball, Touch NZ and a host
of others have all called The Trusts Arena home at some point.

To support our fantastic range of clientele we are seeking to appoint an suitably qualified
F&B Evangelist to help us establish, develop and deliver an award winning venue Food &
Beverage and Conferencing experience.

We want to move on from the days of overpriced and under presented "venue food" and
bring the experience back into the venue. If you are passionate about breaking the mould
and "doing it better" then this may just be the role for you.

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Event Operations Manager - Museum Victoria

14th Nov 2014

  • Take on a leadership role with our operations team at Museum Victoria
  • Based at Museum Victoria’s award winning venue, world heritage listed Royal Exhibition Building, and close to public transport.

Museum Victoria is seeking an Events Operations Manager to lead the Commercial Venue Services, Operations team.

ABOUT MUSEUM VICTORIA:
Museum Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues:  Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.

To learn more about Museum Victoria, please visit http://museumvictoria.com.au/about/

ABOUT THE POSITION:
This position is accountable for optimising event operations delivery and productivity, which delivers exceptional visitor and customer experiences through the use of Museum Victoria venues for consumer, trade and business venue hire.

Notable skills and experiences:

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Executive Producer - QPAC

12th Nov 2014

• Two positions available

• Full-time – Two year term appointments

• Performing Arts Industry

QPAC is the state's premier performing arts centre. Located on the banks of the Brisbane River, QPAC is one of four organisations that make up the state's Cultural Precinct, South Bank.

QPAC fosters an environment of innovation, creativity, entrepreneurship and learning. The Centre is driven by a desire to entertain, a capacity to create and the genuine wish to support moving and memorable experiences.

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Customer Services Manager - Vector Arena

3rd Nov 2014

 

  • Be involved in some of New Zealands top events
  • Make your mark on the industry in this newly created role
  • Work alongside industry leaders

The Company

Vector Arena is New Zealand’s pre-eminent entertainment venue. From major concerts, to sell-out basketball finals, award shows, banquets and balls to family shows, we have seen it all.

The Role

With an ever growing event portfolio we have created an exciting new venue management position. It’s a role of two halves, on one hand driving the creation and implementation of a refreshed customers service strategy (from role identification through recruitment and training), and on the other hand dynamically running the front of house delivery on event nights, making sure your hard work is rolled out to plan. 

Some of your key responsibilities will include:

• Sourcing and training front of house teams who can work across multiple roles

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Building Services Engineer, MCG

8th Oct 2014

The Melbourne Cricket Club manages the Melbourne Cricket Ground, one of Australia’s greatest assets.  The MCG is host to more than 60 major sports events annually, attracting at least three million patrons and visitors.

The Facilities department is responsible for the management, maintenance and efficient operation of the built environment at the MCG and other MCC-managed sites. Our duties include turf management, repairs and maintenance, security, cleaning and other technical services, ensuring that events, functions and daily business run smoothly.

Reporting to the Operations & Contracts Manager, your role will be responsible for the management and delivery of various building services disciplines from a service delivery and budgetary perspective.  You will be responsible for coordinating and supervising contractors as the planned, reactive and remedial maintenance activities are carried out at both the MCG and other grounds managed by the MCC.

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General Manager Commercial - VenuesWest

3rd Oct 2014

Level 9 PSGOGA 2014, $143,428 - $154,208 per annum (plus 9.5% superannuation)

About VenuesWest

VenuesWest takes pride in owning and/or operating 13 of Western Australia’s major sporting, recreation and entertainment venues on behalf of the state, including not only the iconic Perth Arena, but also nib Stadium, HBF Stadium, HBF Arena, the WA Basketball Centre and Perth Motorplex.  VenuesWest has recently been appointed as the governance agency for the new Perth Stadium and surrounding Sports Precinct.  Our portfolio of assets is currently valued around $1 billion and continues to grow.

With over four million patrons a year, we play an increasingly important role in the lives of Western Australians by offering opportunities for those pursuing elite sport, healthier living more active lifestyles or a variety of entertainment experiences.

About the Role

The General Manager Commercial leads the identification, development and securing of commercial business opportunities that optimise venue usage and maximise financial returns for VenuesWest. 

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Venue Services Executive - Sydney Showground

1st Oct 2014

Job Description:

  • New and Exciting Opportunity
  • Full-time Position 

The Royal Agricultural Society of NSW (RAS) is one of the largest venue and event management organisations in Australia.  The Sydney Showground site is operated by the RAS with such iconic events as the Sydney Royal Easter Show (SRES), Stereosonic and V8 Supercars along with another 400 events and exhibitions staged annually. Sydney Showground is also the home to the Greater Western Sydney Giants AFL team and in 2015 will host the Sydney Thunder T20 cricket team.

Due to the rapid growth in our Sydney Showground department, a newly created role is available for an experienced Venue Services Executive to join the team. This role requires a highly motivated individual who is ready to showcase their skills to our event partners and exhibitors.

Our Business Development team currently provides a level of professional to our clients and this role is responsible for ensuring that same service is delivered to exhibition exhibitors in the lead up to, during and post events.

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